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Help & Support

Real help, right when you need it.

Questions about a quote, an existing policy, a certificate, or a claim? Our team gives you clear answers and practical next steps—in English or Spanish.

Monday–Friday · 8 AM–5 PM Eastern

Emailsupport@vantins.com
Business hoursMonday–Friday · 8 AM–5 PM Eastern

How can we help?

Choose the support you need.

Start with the option that best matches your request. Every path connects you with a real Vantins advisor.

Get a New Quote

Compare coverage from trusted carriers for commercial trucking, health, or life insurance.

Start your quote

Policy Support

Ask about coverage, billing, renewals, policy changes, or documents for an active policy.

Email support

Certificate of Insurance

Request COI guidance and help keeping broker, shipper, or terminal requirements moving.

Request COI help

Claims Guidance

Get practical help understanding the claim process and what information to prepare.

View claim steps

Claims guidance

When something happens, start here.

If anyone is in immediate danger, contact emergency services first. Then document the incident and notify the insurance carrier listed on your policy. Vantins can help you understand the next steps.

Call for guidance
  1. 1Prioritize safety and call 911 when necessary.
  2. 2Photograph the scene, damage, and relevant documents.
  3. 3Collect names, contact details, and incident information.
  4. 4Report the claim to your carrier and keep the claim number.
  5. 5Contact Vantins if you need help navigating the process.

Contact Vantins

A real person is ready to help.

Contact our support team for policy questions, documentation, COIs, claims guidance, or help choosing the right next step.

Messages received during business hours are typically answered the same day.

Phone+1 (754) 290-0308Emailsupport@vantins.com
Business hoursMonday–Friday · 8 AM–5 PM Eastern
Mailing address28 W Flagler St, Suite 300B #336, Miami, FL 33130

Frequently asked questions

Quick answers before you contact us.

Open the Get a Quote page and select commercial truck, health, or life insurance. Complete the secure form and a Vantins advisor will follow up with you.

Need coverage instead of support?

Start a free, no-obligation quote and let our advisors compare options for you.